3 Opening(s)
5.5 Year(s) To 7.5 Year(s)
11.00 LPA TO 15.00 LPA
Role : Cloud Services Operations Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based ...
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 6.00 LPA
The Engineer, Level 1"s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual ...
3 Opening(s)
1.0 Year(s) To 5.0 Year(s)
15.00 LPA TO 20.00 LPA
Resource shall be sent to U.S for Training for 3 weeks.
Serve as team member in supporting and operating key aspects of infrastructure services
Monitor and escalate issues to L3/L4 support and/or cloud vendor
Troubleshoot issues to resolve problems
Provide status updates to Operations product owner and stakeholders
Track all ...